Terms and conditions

Reservation
Your booking is valid once a reservation confirmation has been received.

Cancellation Policy
Guests may cancel their reservation free of charge no later than 12:00 (noon) on the day of arrival.
Cancellations made after this time will incur a fee equivalent to the full price of the stay, including any pre-booked extras.
Cancellations must be made via email to info@vingsted.dk.

If the guest fails to show up after the cancellation deadline, the full amount will be charged.
Changes to a reservation that shorten the length of the stay or reduce the number of rooms are considered cancellations.
Guests may request written confirmation from VINGSTED Hotel & Conference Center as proof of timely cancellation.

Check-in

Rooms are available from:

• 13:00 (1:00 PM) Monday–Friday

• 14:00 (2:00 PM) Saturday–Sunday

Check-out

Rooms must be vacated by:

• 09:00 (9:00 AM) Monday–Friday

• 10:00 (10:00 AM) Saturday–Sunday and public holidays
  Late check-out may incur a fee.

Liability

Both the guest and VINGSTED Hotel & Conference Center are obliged to comply with the terms of the reservation.
In cases of force majeure, VINGSTED cannot be held liable for cancellations made without notice.
Force majeure includes, but is not limited to, extraordinary circumstances beyond our control, such as fire, water damage, strike/lockout, or widespread staff illness.
In all other situations, compensation for failure to comply with the agreement cannot exceed the total value of the reservation. Indirect losses, such as loss of profits, will not be covered.

Valuables & Luggage Storage

VINGSTED Hotel & Conference Center is not responsible for the loss or theft of valuables or luggage left in rooms or on hotel premises, including storage rooms and lockers.

Lost & Found

Valuables and luggage left behind will be stored for up to 3 months after departure. Shipping of items can be arranged at the guest’s request and expense.

Parking

VINGSTED Hotel & Conference Center cannot be held liable for vandalism or theft of or from vehicles parked on the hotel premises.

Personal Data Processing

VINGSTED Hotel & Conference Center processes personal data in accordance with applicable data protection legislation.
Personal information provided during reservation and stay is used solely for managing bookings, invoicing, and guest services.
All personal data is stored securely and will not be shared with third parties unless necessary to fulfill the agreement or required by law.
Guests have the right to access their data, request corrections, or ask for deletion by contacting info@vingsted.dk.